Customer Support: How Much Should You Be Spending?

Customer Support: How Much Should You Be Spending?

Customer acquisition and retention are key factors to running a successful SaaS. If you have a killer product, but subpar customer support service, you likely aren’t going to keep existing customers around for very long, much less attract new ones. To keep your...
The Key Ingredients of a Million Dollar App

The Key Ingredients of a Million Dollar App

Guest post by Rachael Everly Developing an app that helps you earn a fortune is no luck by chance or a matter of fluke, in fact it takes concerted efforts and considerable research to strike the perfect balance of an award-winning app idea and user interactivity. The...