How to Handle Customer Requests (And Keep Your Sanity in the Process)

How to Handle Customer Requests (And Keep Your Sanity in the Process)

We’ve all had those customers; you know the ones. The ones who come at you fists raised, steam blowing from their ears, and ready to fight you tooth and nail on everything they think is wrong with your company or product. Whether you’re handling customer requests,...
How to Achieve Customer Satisfaction and Loyalty at the Same Time

How to Achieve Customer Satisfaction and Loyalty at the Same Time

Guest post by Apple Pineda Competition is always the driving force in businesses and industries. Apart from product offerings, companies depend on customer service to help them build a good reputation that will keep them in the lead. Companies are expected to provide...