Customer Support: How Much Should You Be Spending?

Customer Support: How Much Should You Be Spending?

Customer acquisition and retention are key factors to running a successful SaaS. If you have a killer product, but subpar customer support service, you likely aren’t going to keep existing customers around for very long, much less attract new ones. To keep your...
Top 10 SEO Mistakes Web Designers Make When Designing a Website

Top 10 SEO Mistakes Web Designers Make When Designing a Website

There are tons of websites across the internet, some of which are quite attractive and informative. Research suggests that thousands of websites are created on a regular basis, but it’s a challenging task for web designers to make the website SEO friendly. There...
7 Tips for Landing Your First Client

7 Tips for Landing Your First Client

Guest post by Cindy Parker In the competitive world of business, starting out as an entrepreneur can be tough. You have a lot of competition to contend with, and you need to start from scratch. When you are ready to find your first client, follow these 7 tips to do it...
Setting Up Your Own Design or Development Firm

Setting Up Your Own Design or Development Firm

Guest post by Jess Walter If you love the idea of freelance work and helping clientele to showcase their products or services, then design and development may be the perfect career move for you. Whether you’re on the cusp of retirement or a recent college grad trying...
Tips for Effective User Research Reports

Tips for Effective User Research Reports

Guest post by Amelia Wong ESTABLISH YOUR GAME PLAN The audience’s time is valuable. The stakeholder wants to know that the UX professional is effectively achieving the goals and the team is all on the same page. Initially clarifying objectives helps all parties...