People forget things. It’s just a fact of life. Companies aren’t immune to this, either. At their core, all companies, including digital agencies, are still people-centric operations. A high-tech focus doesn’t make them infallible.
Today’s post comes as a special request from our Brainleaf Engaged Facebook Group. The question posed deals with managing the influence that external forces have on your workday and how to manage these interruptions.
Our last two articles have talked about the hiring process – first, how we think about it, and then how we actually approach and execute it. Well, of course, what comes after the hire?
Our focus is on recruitment this week, and today I want to talk about the hiring process. Our process is a little bit different than most companies I’ve talked to, but it’s something that’s developed over the course of many years.
As we developed these ideas over the last many years we honed our hiring process and developed our practices, and these principles helped us grow a driven, independent, successful, and incentivized team.
This is how people are taught to approach work when there is no clear priority – clear away the easy things, the low-hanging fruit, and then the rest of it looks easier. Less daunting.
A good friend of mine recently told me I needed to work on cultivating my laziness. That is true for any business owner. We tend to be hands-on, hard-working people, and that isn’t always the best path forward – for the company or for ourselves.
All work, at any level in the organization, should be double-checked by somebody. That does not mean that the owner of the business should be looking over the collective shoulders of every employee in every department. That’s neither desirable nor feasible.
We want to make sure that we have plenty of time for conversations and time planned for internal company exchanges at clients’ businesses. We need to be able to send data out and get data back from the client and account for this time in our projections. Without time budgeted for this, you won’t be able to manage the project well, and things will start to fall apart!
The other very important aspect of billing a flat fee project is that you must hold your client to their scope of work! When someone is buying something from you for a set price, the things you are agreeing to do for them must also be set.